ALTEGRO Terms of Service

Effective as of April 14, 2026

1. Applicability

These Terms of Service apply to all users of the ALTEGRO application, websites and related services (collectively, the "Service"). By using, installing or accessing the Service, you accept these Terms of Service, the Privacy Policy and any other relevant policies incorporated herein by reference. The Service Provider reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service at any time. By continuing to use the Service, you accept such amendments. You are required to stop using the Service if you do not accept the Terms of Service in force at the time.

2. License

The Service Provider grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Service for non-commercial entertainment purposes. You shall not use the Service for any other purpose. The Service Provider may refrain from offering the Service at any time, resulting in the automatic termination of your license to use the Service.

3. Eligibility to use the Service

You must be 13 years or older to access and use the Service. If you are between the age of 13 and 17, you must obtain permission from a legal guardian to use the Service. A legal guardian that provides permission to a minor to use the Service accepts these Terms of Service and assumes full responsibility for the actions of that user on the Service.

4. User conduct

Zero tolerance for objectionable content and abusive users. The Service has no tolerance for objectionable, hateful, sexually explicit, or violent user-generated content, or for harassment or abusive behavior toward other users. Any user who posts objectionable content or engages in abusive behavior may have that content removed and their account suspended or permanently banned. The Service Provider aims to review reports of objectionable content within 24 hours and take appropriate action, which may include removing the content and ejecting the user who provided it.

You may not:

Users can report objectionable content from the … menu on any post, and can block abusive users so they no longer see their content. The Service Provider reserves the right to determine whether your conduct violates these Terms of Service.

5. Account

5.1. Suspension and termination

The Service Provider may limit, suspend, terminate, modify or delete your account or access to the Service if you are, or the Service Provider suspects you are: failing to comply with these Terms of Service; engaging in illegal or improper use of the Service; or creating a risk of legal liability.

5.2. Responsibility for your account

You are solely responsible for maintaining the confidentiality of your login credentials, and you will be responsible for anything that happens to and through your account, including unauthorised purchases. ALTEGRO uses anonymous guest accounts. If you lose access to your session token (e.g. by uninstalling the app), we may not be able to recover your account.

6. Ownership and content

You retain ownership of the creative choices you make (character concepts, story ideas, prompts). The Service Provider owns and reserves all other rights, titles and interests in and to the Service, including but not limited to intellectual property rights.

6.1. Content license

If you publish content, you grant the Service Provider a perpetual, irrevocable, worldwide, sublicensable, cost-free, transferable and non-exclusive license to use, store, copy, modify, distribute, publish, commercialise, publicly display and provide access to your content in any media or formats and through any media.

6.2. AI-generated content

Content generated by AI (images, videos, text) is produced by third-party models and may be unexpected, inaccurate, or inconsistent. The Service does not guarantee that AI outputs will meet your expectations. AI-generated content shared to external platforms will be labelled as AI-generated where the platform supports such labelling (e.g. TikTok's AIGC label).

6.3. Content screening

The representatives or technology of the Service Provider may monitor and/or record your interactions and communications in the Service. The Service Provider may review, monitor, prohibit, edit, delete, disable access to or make unavailable any content without notice.

7. Sharing to external platforms

When you share content from ALTEGRO to external platforms such as TikTok, Instagram, or others, you authorise the Service Provider to transmit that content (including video files, images, and captions) to the chosen platform on your behalf. Once delivered, the content is subject to that platform's own terms and policies. You are responsible for complying with the destination platform's community guidelines.

8. Purchases

You may only purchase virtual items and virtual currency from the Service Provider or its authorised partners through the Service. All purchases and redemptions of virtual items and virtual currency through the Service are final and non-refundable. The Service Provider may manage, regulate, control, modify or eliminate virtual items and/or virtual currency at any time, with or without notice. ALTEGRO's in-game currency has no real-world monetary value and cannot be exchanged for cash.

9. Warranties

The Service is provided on an "as is" and "as available" basis, without warranties of any kind. The Service Provider does not warrant that you will be able to access or use the Service at your chosen time or location; that the Service will be uninterrupted or error-free; that defects will be corrected; or that the Service is free of viruses or other harmful components.

10. Limitation of liability

The Service Provider and its affiliates shall not be responsible nor liable for: user content; third-party claims; third-party services; the behaviour of users; disputes between users; any actual or consequential loss, damages or expenses arising, directly or indirectly, from the use of the Service; or any delay or failure to perform as a result of force majeure.

The aggregate liability of the Service Provider is limited to what the user has paid to the Service Provider in accordance with these Terms of Service within the past six (6) months immediately preceding the date on which the user first asserted a claim.

11. Severability

In the event that a court of competent jurisdiction holds a provision of these Terms of Service as invalid or unenforceable, that provision shall be enforced to the maximum extent permissible and the other provisions shall remain in force and effect.

12. General provisions

Entire agreement: These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein, constitute the entire and exclusive understanding and agreement between the Service Provider and the user.

Assignment: The Service Provider has the right to assign or delegate these Terms of Service, in whole or part, to any person or entity at any time. You may not assign or delegate any rights or obligations under these Terms of Service without obtaining prior written consent from the Service Provider.

No waiver: The failure of the Service Provider to enforce any right or provision of these Terms of Service does not constitute a waiver of such right or provision.

Notices: All of your notices to the Service Provider must be in writing and addressed to legal@hypehype.com in order for them to have legal effect.

13. Dispute resolution and law

In the event of a dispute, you are strongly encouraged to seek resolution by contacting the Service Provider at legal@hypehype.com. Any claim or dispute between the user and the Service Provider shall be governed by the laws of Finland and resolved exclusively by a court located in Helsinki, Finland.

14. Service Provider

HypeHype Oy (Business ID 2469442-2)
Annankatu 34, FI-00100 Helsinki, Finland
Email: legal@hypehype.com